About Exact Field Service
Provide your field service engineers mobile access to all relevant information they need combined in an intuitive app. The Exact Field Service app makes it possible for service engineers to fully manage their service...
Provide your field service engineers mobile access to all relevant information they need combined in an intuitive app.
The Exact Field Service app makes it possible for service engineers to fully manage their service activities.
This app is part of the Exact Service Management solution.
With the Exact Field Service app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.
Key features:
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• Insight into detailed parts documentation leading to high first time fix rate and best possible service
• View configuration details
• View service history, repairs, warranties and more of the service configuration
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF
• E-mail service slip directly to the customer
• The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed.
Requirements:
• The Exact Field Service app is available as of Exact Synergy Enterprise Product Update 252 and Exact Globe Next Product Update 407.
• As a user you need to have a service engineer role.
• Android 4.0 or above.
Previous Versions
Here you can find the changelog of Exact Field Service since it was posted on our website on 2017-01-02 20:04:23.
The latest version is 1.3.4 and it was updated on 2024-04-22 16:36:00. See below the changes in each version.
Exact Field Service version 1.3.4
Updated At: 2019-12-13
Changes: Viewing and editing remarks did not always work correctly. This has been solved.
Exact Field Service version 1.3.3
Updated At: 2019-02-18
Changes: We improved the search options when adding or editing material lines.
Exact Field Service version 1.0.3
Updated At: 2016-12-23
Changes: - Remarks of a service order are now shown properly.
Disclaimer
Official Google Play Link
We do not host Exact Field Service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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